Trainer - Sudha Gopal
Duration - 10 days
This is a basic training which deals with communication, ettiquettes and the Do's and Dont's of A Business environment.This training is most handy for those who will be visiting onsite first time as it helps us to learn a little about the culture and practices there.
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Business etiquette applies to:
-Work
-Meeting people
-The use of telephones, cellphones and email.
-Dining
Business Phone etiquettes
-Choose a good time
-Opening the call
-Display genuine interest
-A variety of response options
-Follow up
Business Etiquette
-Socializing & Networking
-Professional Grace
-Elegant Dining
-Entertaining Clients
-Business Travel
A Powerful Presence
-Appropriate contemporary social protocol
-Effective greetings & introductions
-Non-verbal communication
-Listening techniques
An Effective Image
-Consistency with the corporate image
-Styles, color, fabric and fit for business
-Accessories for men & women
-Business casual attire
Making Conversation: The Art Of Small Talk
-Have Good Body Language: No Folded Arms or Slouching
-Be Politically Correct: No Racial or Gender Jokes
-Ask Opened Ended Questions
-Be Sincere, Organize Thoughts and Have a Good Speaking Pace
-Have a Two- Way Conversation:Talk & Listen
Helpful advice for making the most of this training
-Remain alert to the people around you and with whomever you communicate technologically.
-Have the proper behavior, attire and attitude.
-Effectively communicate, listen and, to get your point across, be succinct.
I appreciate you taking the time to educate me about the Business Proficiency skills. I am excited about the opportunity to be a part of this programme.
I am confident that my coursework in Business Proficiency skills will enable me to be a productive member of the organization.
This business etiquette training program has really made a big impact on me and I have learnt so much which I was not aware of. Especially phone and e-mail etiquettes are helping me a lot in day to day business environment. Big thanks to our trainer Sudha. The games and interactive sessions conducted were very helpful in learning and grasping the subject very quickly. This training also made me to prepare myself mentally strong, and co-operate and mingle with our colleagues to a great extent. Leadership skills taught with perfect examples was awesome. I really look forward for more number of such programs to enrich my knowledge and skills.
by
Srinraj S.P.
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